“Jonathan looked after us from the initial contact right through to full integration. We’ve had questions late at night or on weekends and always got a response to make sure our business isn’t slowed down. You don’t just get a great software package — you get a great team.”
Swan United Services were delivering multiple live M&E packages while juggling budgets, variations, purchase orders and applications for payment across spreadsheets and email. With costs moving daily and approvals scattered, the commercial team lacked a single view of budget vs actuals, and month-end claims took too long to prepare and defend.
Ensign deployed Project Commander, fully connected to Ensign Estimating so award budgets and SoRs arrive pre-built. This moved day-to-day control into one place, with live budget tracking that compares the original allowance plus variations against committed and actual spend, making overspend visible early. Variation management is streamlined too, with VOs raised using SoR look-up or star-rated items, showing margin impact instantly. Procurement is kept under control with full PO-to-delivery-to-invoice checking driven by the estimate, so nothing slips through the net.
Applications for payment are built directly from the CSA embedded in Ensign Estimating, ensuring structured, professional, and consistent outputs. Global reporting provides visibility across jobs, with role-based permissions for QSs, PMs, and accounts. Xero integration adds smooth financial handover, while web access across PC, Mac, and tablet keeps both office and site teams connected. Backed by Ensign’s UK-based support, the rollout stayed responsive even under tight deadlines — a key factor in the team’s positive experience.
The results delivered one source of truth from award to final account, with budgets, VOs, POs, and invoices all reconciled in a single system. Month-end became faster thanks to applications for payment generated from live data instead of re-keyed spreadsheets, while early line-of-sight on overspend and clear audit trails reduced surprises and supported client or QS queries. Responsive support ensured commercial tasks never stalled, giving the team confidence and continuity.
As they put it, “You won’t just get software — you’ll get a great team.”
Company Profile
Company
Swan United Services
Trade
MEP
Overview
A UK MEP contractor replacing spreadsheet-led project control with Project Commander to connect budgets, variations, procurement and payment applications. Result: clearer commercial control, quicker month-end, and a team they can reach when it matters.
Swan United Services transformed the way they manage projects by connecting estimating through to final account in one system with Ensign Project Commander. Live budget tracking, faster month-end processes, and tighter control of variations gave their team the clarity and confidence to grow. Book a demo today to see how Ensign can help your business achieve the same results.
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